About

Animated previews not working?

Animated previews do not work in the Safari browser due to technical issues. We recommend Google Chrome or Firefox.

Why are some videos split into parts?

Video processing is performed by artificial intelligence. If it notices that the video is long and has frequent changes in what is happening, the file will be split into several parts marked "p-0", "p-1", etc.

Most users use the site via mobile devices. In such circumstances, long videos do not allow users to watch the preview in full, and also create inconvenience when rewinding. Also, users can quickly choose which part of the video to watch, which saves time.

Adding new content

Content is added every few hours, up to 40 files at a time. The total volume of new content can reach 500 files per day.

In order to diversify and satisfy all user requests, content of one category is added within no more than 24 hours. Next, content of a different category will be added, and so on.

How are views counted?

Views are not shown live. The counter is updated once every few minutes.

How to choose video quality?

Users always have access to the best quality available for their device. For mobile devices, the maximum available quality is HD (1280x720); for others, up to 4K is available.

How to upload files?

By default, users cannot upload files. This is related to the project concept, security requirements, legal compliance, and other reasons. The service collects only high-quality curated content. To avoid turning the site into a "file dump", we use a moderation system.

Any user can submit a request to unlock file uploads. Moderators review requests in queue order and make a decision. The user may be contacted with follow-up questions about their intentions and the files they want to upload.

The applicant will receive a message with the moderation decision.

Uploaded files take too long to be published

File checks may be delayed. Possible reasons:

— Files are in queue and waiting for publication

— Files are under filtering by moderators and AI

— Files did not pass filtering

— Files did not pass uniqueness or interest checks

File upload request has not been reviewed

An upload request may remain under review for a long time. Possible reasons:

— Requests are reviewed manually, and your turn has not come yet

— The number of users already uploading files exceeds the current need

— The applicant was declined

Can I register multiple accounts?

Yes, you can. However, if you were banned due to a violation of the terms of use of the site, then all your new accounts will be at risk of suspension.

How to recover a password without email?

If you have not assigned an e-mail, then account recovery is unlikely.

You can send a message to support. However, this does not guarantee the restoration of access to the lost account.

I don't receive an email to reset my password

1) Make sure that you specified your email after registering your account.

2) Check your incoming emails in Spam.

3) Add the address noreply@xexle.com to the “White” list in your mail settings and try to recover your password again.

4) If none of the above helped, contact Support.

How to authenticate via QR code?

The authorization methods from different devices are listed below, but users can use whichever is most convenient for them.

Login to your account on your smartphone:

For cases when there is authorization on the desktop, but not on the smartphone.

Open the “Account” page on your desktop, then “Authorization via QR code”. Turn on the camera on your smartphone and scan the QR code. Wait a few seconds. Ready.

Login to your account on desktop:

For cases when there is authorization on a smartphone, but not on a desktop.

Open the “Login to your account” page on your desktop, then “Login using QR code”. Turn on the camera on your smartphone and scan the QR code. Wait until the desktop is authenticated. Ready.

What is the validity period of a user session?

For security reasons, sessions are limited in duration. If a registered user has not visited the site within 14 days, the session is deleted. That is, such a user needs to enter a login and password after 14 days of inactivity.

How to rename a folder in Favorites?

While logged into your account, open the folder in Favorites and click its name. An editing window will appear.

How to set a description for a folder in Favorites?

While logged into your account, open the folder in Favorites and click the description. An editing window will appear.

How to delete a folder in Favorites?

While logged into your account, open the folder in Favorites and click the "Delete" button. Confirm deletion. Data is permanently deleted.

What content is Premium?

Premium content includes categories: Addicted, Victim. Premium content can also be found in other categories. The main condition is rarity. The amount of premium content is less than 2% of the total.

Premium content does not contain anything illegal. There is no content with minors, animals (and other things). This is a legal site that operates in strict accordance with the laws.

How to get the trial version of Premium?

The service does not provide a trial version of the Premium subscription. That's why:

— Xexle provides one-click account registration. This makes it possible to create accounts in an unlimited number.

— Premium users have unlimited features such as upload and download speeds. If the service starts providing a trial version for at least a few minutes, this will immediately lead to technical issues in the form of the ability to process all requests for viewing and downloading files.

Does Premium have hidden or illegal content?

No. The site has only legal content and you will not find anything illegal. You can see examples of Premium files on the Premium tab.

Why does Premium exist?

Additional services are the only way for projects like Xexle to exist. The service has advertising, but it does not cover even 5% of expenses. Advertising on adult websites can only bring in a few dollars a day, despite hundreds of thousands of users. This is the reality.

After the introduction of paid services, the service was able to afford moderation, developers, server fees and other expenses. Video hosting is very expensive.

Can I buy Premium if I already have an active subscription?

You can buy Premium at any time. In this case, the subscription will be renewed for a new period, but the remaining time of the current subscription will not be compensated.

Sent cryptocurrency, but coins were not replenished

The maximum time for payment processing is up to 8 hours.

Reasons:

— This may be due to the processing speed of cryptocurrency payments.

— There were difficulties in processing the payment and the operation was transferred to manual processing.

— You mixed up the cryptocurrencies or the network and therefore the payment did not come. The transfer is completed if the funds came to the specified wallet. The fact of sending money is not a completed payment.

Please contact us after 8 hours.

Why pay only in cryptocurrency?

Despite the fact that the site contains only legal content and does not carry out illegal activities, we care about the safety of users. The only possible way to provide the user with minimal privacy is through cryptocurrencies.

When will bank card payments return?

This payment method will no longer be available in the near future. Please use cryptocurrency. It's anonymous and safe.

What should I do if I do not know how to pay with cryptocurrency?

In this case, there are several options for you to choose from:

1. Use P2P

2. Ask your friends or acquaintances who know how to use cryptocurrency to pay.

3. Learn to make payments through cryptocurrencies yourself. The popularity of this payment method is growing every day and this skill will help you not only on our website.

How is the reward for adding a description calculated?

Within 30 days moderators evaluate the proposed description. The description can be rejected, accepted without reward, or rewarded up to 5 coins.

To receive a reward, the proposed description must meet the following conditions:

— Minimum 3-4 tags. Tags should explain WHO is involved in the video/photo and what is happening (action).

— Correct the title if it is incorrect or misspelled.

— There should be no text written in capslock.

— Add a description if the video/photo has a background story. This is optional.

— When submitting a description, the user must be logged in.

Refund policy

Conditions:

— Refunds are possible within 24 hours after the balance is topped up. This time is enough to evaluate the products and services of the site.

— Within the limits of money laundering restrictions, a refund is possible to the same wallet/account from which the top-up payment was made.

— All purchased goods and services will be cancelled.

— If we detect signs of abuse during refunds, for example, repeated creation of accounts and requests for refunds, the user will be blocked along with the funds in the account.

— The user can request a refund from his account only 1 time.

Refund via cryptocurrency:

— Refunds via cryptocurrency are possible using the following formula: 100% of your payment - 25% of your payment - transfer fee in the corresponding network and cryptocurrency = Amount to be returned. Amounts under $10 are non-refundable.

P2P:

— Refunds via P2P are not possible as Xexle is not a party to the transactions.

How to issue a return?

Within 24 hours after replenishing your balance, write a message to the Support Service. Your services will be stopped and an invoice will be issued for your refund, which will require your confirmation.

How to top up your balance with crypto

1. Choose the cryptocurrency that suits you for payment and reserve an address.

2. Make sure you copied the correct address. Make sure the cryptocurrency and network match. Remember that the service does not compensate for erroneous transactions.

3. Calculate how much money you need in your account and add the amount of the commission to this. The commission is covered by the payer.

4. Make a payment while the timer is running. You can extend the reserve time if necessary.

5. After payment, click on "I sent crypto"

6. Continue to use the site while waiting for the money to be credited to your account.

! Important ! Exchanges, wallets and other accounts set by default the most acceptable transaction fee (Satoshi / GWEI, etc.), which will be received as quickly as possible. If the payment does not arrive at the specified time, it will not be processed in your direction. Please do not change the commission amount down.

Where can I buy cryptocurrency?

Cryptocurrencies can be purchased in any country on crypto exchanges, through wallets and other methods. We recommend searching through a search engine or finding out more on specialized sites.

Popular crypto exchanges:

— Binance ⭐

— ByBit ⭐

— CoinBase ⭐

— OKX

— UpBit

— BitGet

— Kraken

— KuCoin

— MEXC

— Gate.IO

You can also buy and send cryptocurrency through:

— Paypal (US) ⭐

— Cash App (US/UK)

— Wirex

— Juno

— Monzo

— Revolut Bank (US,EU)

— Telegram (Global) ⭐

— TrustWallet App (Global) ⭐

— MetaMask App (Global) ⭐

— Phantom App (Global)

What should I enter as Recipient / Beneficiary when sending a payment?

Some exchanges and wallets may ask for recipient or beneficiary details before sending cryptocurrency.

Enter only the recipient or beneficiary information shown on the top-up page. Do not enter another person, company, or website name if it is not shown in the payment details.

If a country field is required, use only the beneficiary country shown on the top-up page. Do not guess or choose a random country.

If your exchange requires a legal name, country, or other beneficiary information that is not shown on the top-up page, contact Support before sending the payment.

After sending crypto: what to do next

If you have already reserved an address and paid, then click on the “I sent a payment” button.

The transaction is already being processed and Xexle Coins will be credited to the account immediately after confirmation.

You can watch content while waiting for coins to be credited.

How long does crypto payment confirmation take?

Each cryptocurrency has its own transaction processing time. This information can be found on the address reservation page.

Xexle Coins are credited to the balance only AFTER processing by cryptocurrency validators. The fact of sending does not mean instant replenishment of the balance.

Sent crypto but Xexle Coins are not credited yet

1. Check that you have sent the payment. Often, exchanges and wallets require you to confirm the transaction via Email, SMS, Push notifications or some other method. Make sure you have done this.

2. Make sure the transaction has been completed. That is, the transaction has been confirmed, validated and delivered to the address reserved for you. Typically, the status of a completed transaction is "Successful" or "Done" (or another synonym). The fact that cryptocurrency has been sent does not mean that it has been received.

3. Make sure that you have sent the cryptocurrency to the address that was reserved for you. Check the recipient's address.

4. Make sure that you have sent the transaction through the selected chain and have not confused it with another one.

5. Make sure that the payment processing time has expired. Each cryptocurrency has its own processing speed.

If you have checked all of the above points and the payment has still not been processed, then contact Support, providing the transaction ID.

Where to check payment status

Processed payments appear on your account's Top Up, Address Reserve, and Transaction History page.

How much crypto should I send?

Exchanges, wallets, and other applications have a built-in cryptocurrency calculator. This will help you understand the cryptocurrency amount in USD you are sending.

Please note that the cryptocurrency transaction fee, which you pay, will be deducted from the payment. The money will be credited to your balance minus this fee. Also, do not forget that cryptocurrencies are volatile and their quotes change quite quickly.

We recommend using calculations:

— Determine the amount you need on your balance on our website

— Add the transaction fee to this amount

— Add another 10-20% in case of rate changes

You can spend the overpaid amount on your next purchase or send it to another user.

Can my payment be credited to another account?

The same wallet addresses are not shown to different users at the same time. However, this does not mean that you can send a payment outside the wallet reserve period.

Each payment is moderated and if there are any problems, they will contact you.

What happens if the payment arrives after the timer expires?

In such cases, the payment goes to manual processing. As soon as the moderator finds this, he will credit you with coins. If this does not happen, contact Support.

Can I send an unsupported token?

Unsupported cryptocurrencies and tokens are not processed and will not result in a top-up. Refunds of such payments are not possible. Please be careful.

Should I change the network fee?

We strongly advise against doing this.

Exchanges, wallets and other applications usually set the recommended transaction fee themselves, which should be processed within 30 minutes.

Payment processing on our service is configured for this time. Please do not change any transaction parameters.

Transaction pending or stuck

Transactions that were sent but never arrived at our address within the reserved time are not considered received by us and are therefore not processed.

Xexle is not responsible for such transactions and does not compensate them.

I sent crypto to the wrong address

We are very sorry about this situation. The service does not compensate for such transactions.

We recommend that you be careful next time and be sure to check the address and the cryptocurrency chain.

Need more time to pay?

In some cases, users need more time for a transaction. We understand this. For example, if the transaction is not carried out by the user himself, but it is necessary to ask a third party to do it. This is a common situation and the service will help you in such cases.

To do this, contact the support service and you will be given a crypto wallet reserve for a long time. Transactions to this address will also replenish your balance.

Minimum and maximum top-up amounts

We do not recommend payments less than $1. Such transactions may be ignored.

The maximum transaction amount is unlimited.

Can I make multiple payments to one reserved address?

Yes. The user can make an unlimited number of transactions throughout the entire reserve.

How is crypto converted to Xexle Coins?

First, the conversion occurs from cryptocurrency to US dollars, and then to the coins of our service (1 USD = 100 coins).

The cryptocurrency rate is calculated at the time of full transaction processing at the market rate.

There are usually no fees on our side unless otherwise stated on the balance replenishment page.

What are Posts?

Posts is a public feed of short messages inside the project.

Users can publish their thoughts, reply to each other, repost posts and save interesting posts to Bookmarks.

What post types are available?

At the moment the following post types are supported:

— `post` — a regular author post

— `reply` — a reply inside a thread

— `repost` — a repost of another post without your own text

— `quote` — a repost of another post with your own text

What is the difference between Reply, Repost and Quote?

— `Reply` is a response inside the discussion of the original post.

— `Repost` publishes someone else's post into your own feed without a comment.

— `Quote` publishes someone else's post into your own feed with your own comment.

Can I edit or delete my post?

Yes. Open the `Three dots` menu on your post.

— Choose `Edit` to open the inline editor under the post.

— Choose `Delete` to remove the post after confirmation.

What is the difference between Bookmarks and Likes?

— `Bookmarks` are your private saved posts.

— `Likes` are public reactions to a post.

Bookmarks help you return to a post later, while Likes show public interest in it.

How do formatting and spoilers work in Posts?

The composer supports plain text and markdown-like formatting.

— Spoiler: `||hidden text||`

— Bold: `**bold text**`

— Italic: `*italic text*`

— Quote: `> quoted text`

— Link: `[link title](https://example.com)`

You can also open `Preview` before publishing.

Can I post links, email addresses or messengers?

Links are allowed, but posts with links, email addresses or contact bait may be limited by internal anti-spam rules.

The same applies to attempts to move users into private messages, Telegram, WhatsApp, email or similar channels.

Can I set auto-delete or disable replies?

Yes. Open `Settings` while creating a post.

— `Lifetime` lets you choose how long the post stays visible in public feeds.

— `Disable replies` lets other users see the post, but prevents them from replying.

Why is my post not visible to other users or missing from Hot?

Possible reasons:

— the post violates community rules

— the post contains spam-like signals

— the post contains links, email addresses or suspicious contact requests

— the post was removed by moderation

— the post received a pessimistic internal weight and is visible only to the author

The `Hot` feed also depends on freshness, engagement and internal ranking signals.

Why can I not publish a post?

Publishing may fail if:

— you are not signed in

— posting is limited for your account

— the rate limit has been reached

— the text is empty where text is required

— the text violates community rules

Can I attach files to a post?

Yes. Posts support file attachments through the built-in uploader.

Images, GIFs and videos are supported.

Sometimes a file is uploaded first and becomes fully available a little later.

In rare cases the preview may appear with a short delay.

How do thread pages, tags, sharing and reports work?

— Click a post card to open its thread page.

— Use `Share` in the post menu to share the post.

— Use `Report` in the post menu to report the post.

— Search can work with plain text or with a tag like `#news`.

— Tags are written directly inside the post text.

Why is part of a long post hidden under Show more?

Long posts are shortened in list feeds for readability.

If the text is too long, the feed shows `Show more`.

On the thread page the full post is shown immediately.

How are views counted and what should I do if something works incorrectly?

Views are not counted as a simple live counter on every click.

The system tries to count only more realistic views.

Replies can be part of one shared thread if replies are enabled for the original post.

If you notice a bug, refresh the page, open the thread again and check whether the file finished loading and processing.

If needed, report the post or contact support.

What are Points?

Points are a public reputation indicator inside Xexle. They show how trustworthy and useful a user has been over time.

How do I get Points?

Points are awarded for important profile and community milestones, for example:

— Account registration

— Adding email, bio, Telegram and Discord notifications, avatar

— Reaching followers milestones

— Long account age

— Topping up balance

— Purchasing Premium subscription

Why are Points needed?

Points help other users understand the level of social trust associated with an account.

This is useful for interaction between users, for example in P2P communication and similar cases.

Are Points the same as Coins?

No. Coins are an internal balance used for payments and paid actions.

Points are reputation, not a currency.

Can I buy Points?

No. Points cannot be purchased directly.

Can Points decrease?

Yes. They can decrease as a result of sanctions applied to an account for violating service rules.

Why do my Points not change instantly?

Points are updated once a week.

Are Points public?

Yes. Points are public indicators of account reputation.

Do Points give paid benefits?

Points primarily describe account reputation.

Can the same event give Points twice?

No. One-time milestone events are protected from duplicate rewards.

Videos not loading or black screen

Some users may experience problems loading videos.

Possible reasons include:

— Low internet speed

— Your internet connection is overloaded by other uploads/downloads

— VPN connection

— The device has low hardware performance

— The device is overloaded by background apps

— Using less common browsers

— Using browsers with built-in anonymization/VPN/Proxy features

— Using firewalls

— The device has been used to watch videos for a long time without a break or reboot

How to fix it:

— Disable VPN

— Use browsers: Chrome, Safari, Firefox, Opera

Use a stable internet connection with speed above 20 MB/s

— Use recent Android and iOS devices

— Disable third-party apps that load your internet connection

— Use another device

— Use another internet connection

— Close the tab and open a new tab

— Reboot the device

— In "Settings", set opening files to "New Tab" instead of "Popup"

— In "Settings", set "Preview" to "Slideshow" or "Picture"

If it still does not help, in the video player click "Report", then "Not loading".

Something is not working or buggy

Try the following steps in order:

— Reload the page. If that doesn't help, use the advice below.

— Close the tab and reopen the site. If that doesn't help, use the advice below.

— Close the tab and browser. Reopen the site. If that doesn't help, use the advice below.

— Reboot your device and reopen the site.

Minimum specifications for the device

Mobile devices

We recommend devices released no more than three years ago. At minimum: 4 GB of RAM and an 8-core CPU around 2.0 GHz.

Desktop devices

At least 8 GB of RAM and a processor equivalent to AMD Ryzen 5 / Intel Core i5 / Apple M1 or better.

Browser

For iOS and macOS: Safari. For Android and Windows: Google Chrome or Firefox. For Linux: Firefox.

Browser extensions may interfere with the site.